Privacy Policy

1. Who controls your data

Shabakat Almaham Commercial Company, based in Riyadh, is responsible for personal data it receives through its business channels. Privacy requests may be sent to Info@shabakatalmaham.com.

2. Information we receive

We may receive your name, company, role, business email, phone number, product or opportunity information, correspondence and any other details you choose to provide. Our hosting provider may also process limited technical logs needed to deliver and secure the website.

3. Purpose and basis of use

We use data to respond to enquiries, assess potential engagements, prepare proposals, coordinate requested services, protect our business channels, maintain necessary records and meet applicable legal obligations. Depending on the context, processing may be based on your request or consent, a contractual need, a legal obligation or a legitimate business interest permitted by applicable law.

4. Website chat, email, WhatsApp and external channels

If you choose to send an enquiry through the website chat, email or WhatsApp, the information is transmitted through the selected channel provider and is also subject to its terms and privacy practices. Data may be processed outside Saudi Arabia by the channel provider in accordance with applicable requirements and the provider's practices. Do not submit confidential, medical or highly sensitive information through these channels.

5. Sharing

We do not sell personal data. We may disclose only what is reasonably necessary to hosting and communication providers, professional advisers, licensed specialists or delivery partners supporting the requested work, and to competent authorities when legally required.

6. Retention and security

We retain personal data only for as long as reasonably necessary for the stated purposes, contractual needs and applicable record-keeping requirements. We use reasonable administrative and technical safeguards, but no internet transmission is guaranteed to be completely secure.

7. Your rights

Subject to applicable Saudi law, you may request information about your personal data, access it, ask for correction or destruction where appropriate, and withdraw consent where processing depends on consent. Some requests may be limited by legal, contractual or legitimate record-keeping obligations.

8. Updates and contact

We may update this notice when our practices or legal requirements change. The date above identifies the latest revision. Contact us by email for privacy questions or rights requests.